Work Samples: Consulting & User Centered Design

User-Centered Design (UCD) is a design approach that focuses on the needs, behaviors, and goals of end users at every stage of the design process. It involves iterative feedback and testing to ensure that solutions meet user expectations and provide a positive experience. In addition to the key deliverables, UCD requires the ability to consult with people facilitating focus groups, interviews and contextual inquiry.

I have been building trust and report with clients for more than 20 years.

My UCD deliverables and skills:

  • User Personas: Profiles representing different types of users based on research

  • Focus Group Analysis: Group interviews designed to facilitate user feedback on tools and processes

  • Client Engagement: Consulting with clients and building relationships

  • Usability Testing Reports: Findings from tests conducted to assess how well the design meets user needs

User Persona

User Personas

User Centered Design begins with your audience. Who are they? What do they need? What do they value?

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Work Samples: Experience Analyst